About The Process
Q: What kind of drawings work best? Drawings that can be traced or outlined easily are the best to get the shapes right. Just make sure the drawing is clear and on a flat surface when you photograph it.
Q: How do I take a good photo of the drawing? Find good natural lighting, lay the drawing flat, and take the photo directly above it (not at an angle). Make sure there aren't any shadows covering the artwork!
Q: Can I order multiple copies of the same drawing? Absolutely! Once we create the 3D model, we can print as many copies as you'd like. Perfect for gifts to grandparents or keeping a backup!
Design & Customization
Q: Can we choose different sizes? Yes! During the preview phase, you can let us know if you'd like the model larger or smaller. This will change the price the bigger you go.
Q: What if my child wants their creation in a specific color? We'll do our best to match the colors in the original drawing. During the preview phase, you can request specific color adjustments. We have different pricing models based on how many colors and type of filament you would like to use.
Q: Can you add details that weren't in the original drawing? We stay true to your child's original vision, but we can add basic structural elements to make sure the model stands properly and is durable.
Technical Details
Q: What materials do you use? We use high-quality, child-safe 3D printing materials that are durable enough for play but detailed enough to capture every creative detail. Heavy, forceful play can cause the toys to be broken, however. Â
Q: How big are the finished pieces usually? Most pieces are between 4-10 inches tall, but we can adjust the size based on your preferences and the design's details.
Q: Are the finished pieces fragile? While they're sturdy enough for gentle play, they should be handled with care, just like any special toy!
Ordering & Delivery
Q: How much does it cost? Pricing varies based on size and complexity. You'll receive a quote after we review your uploaded drawing, before any work begins.
Q: Do you offer free shipping? Yes! We offer free shipping anywhere in the USA for orders over $75. International shipping is available at additional cost.
Q: What's your turnaround time? From upload to delivery, the process typically takes 2-3 weeks. This includes: • Design preview: 2-3 days • Your approval time • Printing and quality check: 1-2 weeks • Shipping time
Membership Basics
Q: What's included in the monthly membership?
Please follow this link for what is included
Q: How much does the membership cost?Â
- Doodle Dreamer - Basic Tier $39
- Wonder Wizard - Premium Tier $69
- Magic Maker Supreme - Elite Tier $99
Q: Can I cancel anytime? Yes! Your membership is month-to-month with no long-term commitment. Cancel anytime through your account dashboard.
Benefits & Savings
Q: How much can I save with a membership? Members typically save through:
• Waived shipping fees (free or reduced shipping on all orders)
• One to three 3D Models included monthly
• Exclusive member discounts (10 to 20% off regular prices)
• Special member-only promotionsÂ
Q: Is membership worth it if I only order occasionally? If you plan to order at least once a month, the membership usually pays for itself through this one free model per month, included. You also receive free or reduced shipping and discounts from our other website www.3dprintingboss.com.
Membership Management
Q: How do I sign up? Simply:
- Create an account on our website
- Choose the monthly membership option
- Enter your payment information
- Start enjoying member benefits immediately!
Q: Can I share my membership with family? Memberships are linked to individual accounts and cannot be shared. Each shipping address needs its own membership.
Q: What payment methods do you accept for membership? We accept: • Credit/Debit Cards • PayPal • Multiple currencies including USD, Euro, British Pound, and Canadian Dollar
Technical Details
Q: When does my membership renew? Memberships automatically renew on the same day each month. You'll receive a reminder email 3 days before renewal.
Q: What happens to my benefits if I cancel? You'll continue to receive membership benefits until the end of your current billing period. No refunds are provided for partial months.
Q: Can I pause my membership? Yes! You can pause your membership for up to 3 months while retaining your member status and history.
Support & Guarantees
Q: What if I'm not happy with the preview? We'll work with you to make adjustments until you're completely satisfied with the design before printing begins.
Q: Can I contact someone if I have questions? Absolutely! Reach us at: • Email: info@3DKidArt.com • Phone: (210) 663-7557 • Or through our social media channels
Q: What if something arrives damaged? Contact us immediately with photos, and we'll make it right! Your satisfaction is our top priority.
Special Requests
Q: Can you combine multiple drawings into one piece? This depends on the drawings! Contact us to discuss your specific idea, and we'll let you know what's possible.
Q: Do you offer gift certificates? Yes! Give the gift of bringing imagination to life. Contact us for gift certificate options.
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